Customer care

Returns & refunds

Our delivery and returns policy – simple and transparent.

At Contimade Care we want you to be happy with your order. We accept returns under the conditions below.

Damaged, leaked or defective products

If the product arrives damaged, leaked, defective or in any similar condition, we will bear the return shipping cost.

Returns for personal reasons

If you simply do not like the product or want to return it for any personal reason, the customer will bear the return shipping cost. In such cases, please send the product back to our office address:

Contimade Care
Office No. 3, Al Karam Plaza, Link Road, Wapda Town, Gujranwala 52250, Pakistan

Refunds

Once we receive and verify the returned parcel, the refund will be transferred to your bank account within 2 working days.

Delivery

Delivery is free across Pakistan. Estimated delivery time is 3 working days via Pakistan Post. No additional taxes or charges apply.

Contact us

To arrange a return, email info.contimadecare@gmail.com or call / WhatsApp 0322 5562801.