Your privacy

Privacy policy

How we collect, use and protect your personal information.

This Privacy Policy explains how Contimade Care (“we”, “us”) collects, uses and protects your personal information when you visit contimade.ibrar.online or place an order with us.

Information we collect

Order details: your name, delivery address, city, province, postcode, phone number and email address, which you enter at checkout.
Account details: if you create an account – your email address, password (stored encrypted), saved addresses, order history and the products you save to Favourites.
Messages: information you send through our contact form or newsletter sign-up (name, email, phone and message).
Reviews: product reviews you submit, together with your name.

How we use your information

To process, confirm and deliver your order and to send you order updates by email.
To reply to your questions, returns and refund requests.
To send newsletters and offers – only if you have signed up. You can ask us to unsubscribe you at any time.
To keep the website secure and to block spam.

Payments

We currently accept Cash on Delivery. We do not collect or store card or bank details on this website. If you request a refund, we will ask for the bank account details needed to transfer it.

Sharing your information

We do not sell your personal information. We share your name, address and phone number with our courier (Pakistan Post) only to deliver your order. We may disclose information if required by law.

Cookies

Our website uses essential cookies to keep your shopping cart, keep you logged in and remember your favourites. Our Contact page shows an embedded Google Map, which is provided by Google and subject to Google’s own privacy policy.

Data security & retention

Your information is stored on a secure server and accessed only by our team. We keep order records for as long as needed for delivery, returns, customer support and our legal and accounting obligations.

Your choices

You can view and update your account details at any time from My Account. To ask us to correct or delete your personal information, please contact us.

Contact us

Contimade Care
Office No. 3, Al Karam Plaza, Link Road, Wapda Town, Gujranwala 52250, Pakistan
Email: info.contimadecare@gmail.com
Phone / WhatsApp: 0322 5562801

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.